Terms and Conditions
Welcome to our online platform. By accessing or using our site and services, you agree to comply with and be bound by the following terms and conditions. Please review them carefully before using our specialised exterior cleaning and restoration services.
1. Services Provided
Aussie Clean & Seal offers specialised exterior cleaning and restoration services including pressure washing, concrete cleaning and sealing, paver cleaning and sealing, driveway and pathway cleaning, roof and gutter cleaning, and external house washing.
2. Service Eligibility and Booking
- Users must be at least 18 years old or have legal guardian consent to book our services.
- Service bookings require provision of accurate physical address details for site assessment and completion.
- We reserve the right to refuse service or cancel bookings at our discretion, including for unsafe conditions or incomplete information.
3. Pricing and Payments
All prices for services will be communicated clearly prior to booking. Payments should be made according to agreed terms. Failure to make timely payment may result in suspension or cancellation of service.
4. Customer Responsibilities
- Customers should ensure that the service area is accessible and clear of obstructions at the time of service.
- It is the customer’s responsibility to disclose any known hazards or sensitive areas that may be affected by the cleaning process.
- Customers must provide safe and legal access to the property during scheduled appointments.
5. Limitation of Liability
While we strive for the highest quality, Aussie Clean & Seal is not liable for any indirect, incidental, or consequential damages arising from the use of our services. We will take reasonable care in performing services but do not guarantee results due to factors beyond our control such as weather, surface conditions, or pre-existing damage.
6. Cancellation and Rescheduling
Cancellations or rescheduling requests must be made at least 24 hours prior to the scheduled service. Late cancellations may incur a fee. We reserve the right to reschedule due to unforeseen circumstances with prior notice.
7. Intellectual Property
All content and materials on our site are owned by Aussie Clean & Seal. You may not use, reproduce, or distribute any content without our express written permission.
8. Privacy
We respect your privacy. Any personal information collected in connection with our services will be handled in accordance with applicable privacy laws and our Privacy Policy.
9. Governing Law
These Terms and Conditions are governed by the laws of Queensland, Australia. Any disputes arising from use of our services or this site shall be subject to the exclusive jurisdiction of the courts in Queensland.
10. Contact Information
If you have any questions about these Terms and Conditions or our services, please contact us at:
Aussie Clean & Seal27 King William Street,
Fortitude Valley, QLD 4006,
Australia
Phone: 07 3456 7890